Shangri-La Hotel Sydney

176 Cumberland Street, Sydney, Australia, 2000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La Hotel Sydney

Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 58 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Editorial review:

This Shangri-La does not meet the standards other Shangri-La locations in Asia. However, it has recently been renovated and is in the middle of the Rocks District which means it is a great location for wandering around and exploring. The service is average, but the rooms are a good size, and the views of Harbour Bridge and the Opera House are amazing especially from the bar and restaurant on the 36th floor.

Overview

The deluxe 5-star Shangri-La Hotel Sydney is a great place to stay in Sydney. The hotel opened its doors in 1992 and was remodeled in 2007.

Offering direct access to Chinatown, Queen Victoria Building and Powerhouse Museum, the property is located in the heart of Sydney CBD just near a ferry port. The city center is 1 km away from the hotel.

The hotel boasts close proximity to pubs, bars and restaurants.

Shangri-La Hotel Sydney can be reached in 10 minutes by car from Kingsford Smith airport.

Rooms

There are 565 rooms including panoramic tower suite, grand premier double room and premier corner double room in Shangri-La Hotel Sydney, where guests can enjoy a magnificent view of the bridge and make use of a work desk, a personal safe, cable TV, complimentary wireless internet and an iron with ironing board. Some rooms come with a view of Darling Harbour and Sydney Harbour. Offering a luxurious interior, the rooms are fitted with contemporary furnishings and a kettle, a small fridge and coffee/tea makers for self-catering.

Eat & Drink

A buffet breakfast is offered at the café. Guest will enjoy international meals in a warm setting of the award-winning restaurant. Guests can spend time in the large Blu Horizon bar serving a wide range of coffee, refreshments and tea. A variety of dishes are served in Selah and The Fine Food Store, which are only 5 minutes’ walk away.

Services

The hotel also offers cars and limousines for rent.

Relax

Parents will find a special menu and cots for their children on-site. Active travelers will appreciate a fitness center and a gym available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at AUD 58 per day.

Year renovated:   2007.  Number of floors:   36.  Number of rooms:   565.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • City view
  • Harbor view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Shangri-La Hotel Sydney Sydney location
Show big map »

Hotel Address:

176 Cumberland Street, Sydney, Australia, 2000

Get directions
City Center
  • Sydney
    900 m
Airports
Train Stations
  • Circular Quay Station
    400 m
Underground stations
  • Wynyard Station
    500 m
Restaurants
  • The Fine Food Store (cuisine: Contemporary, Australian, Organic)
    350 m
  • Cafe Sydney (cuisine: European, Australian)
    410 m
Beaches
  • Shark Island
    390 m
  • iVenture Card Australia
    1.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    36
  • Number of rooms:
    565

Hotel Awards

AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Australia

Use Badge

Rooms and availability

Club Twin Room
Bed type: 2 Single beds
Check Prices
— Less information+ More information
Shangri-La Hotel Sydney photos Room
Club King Room
Bed type: King-size bed
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  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Standard|Horizon Club, Darling Harbour Room, 1 King Bed

Room facilities
    Shangri-La Hotel Sydney photos Room
    Grand Deluxe Twin Room
    Bed type: Twin beds or 2 Single beds
    Size: 50 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Deluxe|Grand Deluxe Twin Harbour View - Breakfast included

    Room facilities
      Shangri-La Hotel Sydney photos Room
      Grand Deluxe King Room
      Bed type: King-size bed
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      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Premier Single Room
        Bed type: 1 Single bed or Double bed
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        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Deluxe|Premier Grand Harbour View Room + Breakfast

        Room facilities
          Shangri-La Hotel Sydney photos Room
          Premier King Room
          Bed type: King-size bed
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Deluxe|DOUBLE PREMIER KING BED

          Room facilities
            Shangri-La Hotel Sydney photos Room
            Premier Corner King Room
            Bed type: King-size bed
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information
            Room facilities
              Shangri-La Hotel Sydney photos Room
              Standard Room
              Bed type: 1 Single bed or 2 Single beds or Twin beds
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Standard|Horizon Darling Harbour View Room + Breakfast

              Room facilities
                Shangri-La Hotel Sydney photos Room
                King Room
                Bed type: Double bed or King-size bed
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                • Free Wi-Fi
                — Less information+ More information

                Double room

                Room facilities
                  Shangri-La Hotel Sydney photos Room Suite
                  King Suite
                  Bed type: King-size bed
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                  • Free Wi-Fi
                  — Less information+ More information

                  Suite|Horizon Grand Harbour View Suite 1 King KEYTEL Rate

                  Room facilities
                    Shangri-La Hotel Sydney photos Room
                    Tower King Suite
                    Bed type: King-size bed
                    Check Prices
                    • Free Wi-Fi
                    — Less information+ More information

                    Suite|Horizon Tower Suite 1 King KEYTEL Rate

                    Room facilities
                      Shangri-La Hotel Sydney photos Room
                      Suite
                      Bed type: Double bed or 2 Single beds or 1 Single bed
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Private bathroom
                      • — Less information+ More information

                      Suite|Suite

                      Room facilities
                        Shangri-La Hotel Sydney photos Room
                        Deluxe Twin Room
                        Bed type: Twin beds or Double bed or 2 Single beds
                        Size: 48 m²
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Private bathroom
                        • — Less information+ More information

                        Deluxe|Deluxe Darling Harbour 2 Twins KEYTEL Rate

                        Room facilities
                          Shangri-La Hotel Sydney photos Room
                          Deluxe King Room
                          Bed type: King-size bed or Double bed
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          • Shower
                          • — Less information+ More information

                          Double room

                          Room facilities
                            Shangri-La Hotel Sydney photos Room
                            Executive Twin Room
                            Bed type: 2 Single beds or 1 Single bed or Twin beds
                            Size: 40 m²
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            • Private bathroom
                            • — Less information+ More information

                            Deluxe|Executive Opera House City View Room + Breakfast

                            Room facilities
                              Shangri-La Hotel Sydney photos Room
                              Executive King Room
                              Bed type: King-size bed or Double bed
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Shower
                              • — Less information+ More information

                              Deluxe|Executive Darling Harbour 1 King KEYTEL Rate

                              Room facilities
                                Shangri-La Hotel Sydney photos Room
                                Executive Corner King Suite
                                Bed type: King-size bed
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Shower
                                • — Less information+ More information
                                Room facilities
                                  Shangri-La Hotel Sydney photos Room
                                  Executive King Suite
                                  Bed type: King-size bed
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Shower
                                  • — Less information+ More information

                                  Suite|SUITE EXECUTIVE KING BED

                                  Room facilities
                                    Shangri-La Hotel Sydney photos Room
                                    Executive Suite
                                    Bed type: 1 Single bed or 2 Single beds or Twin beds
                                    Size: 83 m²
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    • Private bathroom
                                    • — Less information+ More information

                                    Suite|Executive Grand Harbour View Suite + Breakfast

                                    Room facilities
                                      Deluxe Family Room
                                      Check Prices
                                      • Free Wi-Fi
                                      — Less information+ More information
                                      Room facilities
                                        Shangri-La Hotel Sydney photos Room Suite
                                        Panoramic Tower King Suite
                                        Bed type: King-size bed
                                        Check Prices
                                        • Free Wi-Fi
                                        — Less information+ More information
                                        Room facilities
                                          Shangri-La Hotel Sydney photos Room
                                          Opera Single Room
                                          Bed type: 1 Single bed or 2 Single beds or Twin beds
                                          Check Prices
                                          • Free Wi-Fi
                                          • Air conditioning
                                          • Private bathroom
                                          • — Less information+ More information

                                          Standard|Horizon Opera House City View Room + Breakfast

                                          Room facilities
                                            Shangri-La Hotel Sydney photos Room
                                            Opera King Room
                                            Bed type: King-size bed or Double bed
                                            Check Prices
                                            • Free Wi-Fi
                                            • Air conditioning
                                            • Shower
                                            • — Less information+ More information

                                            Standard|Horizon Opera City View 1 King KEYTEL Rate

                                            Room facilities

                                              How to reach hotel

                                              hotel Shangri-La Hotel Sydney Sydney location
                                              Show big map »

                                              Hotel Address:

                                              176 Cumberland Street, Sydney, Australia, 2000

                                              Get directions
                                              City Center
                                              • Sydney
                                                900 m
                                              Airports
                                              Train Stations
                                              • Circular Quay Station
                                                400 m
                                              Underground stations
                                              • Wynyard Station
                                                500 m
                                              Restaurants
                                              • The Fine Food Store (cuisine: Contemporary, Australian, Organic)
                                                350 m
                                              • Cafe Sydney (cuisine: European, Australian)
                                                410 m
                                              Beaches
                                              • Shark Island
                                                390 m
                                              • iVenture Card Australia
                                                1.0 km
                                              Hotel information
                                              • Check-in:
                                                from  3 pm
                                              • Check-out:
                                                until  11 am
                                              • Year renovated:
                                                2007
                                              • Number of floors:
                                                36
                                              • Number of rooms:
                                                565

                                              Hotel Awards

                                              AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                                              According to guest reviews, the hotel has been rated as
                                              Best Luxury Hotels in Australia

                                              Use Badge

                                              Shangri-La Hotel Sydney Location

                                              Legend
                                              • Current hotel
                                              • Hotels nearby
                                              • Other hotels
                                              • Airports
                                              • Underground stations
                                              • Train stations
                                              • Parks
                                              • Tourist attractions
                                              • Museums
                                              • Convention centers
                                              • Stadiums
                                              • Food and meals
                                              • General

                                              Hover above the icons to see hotel photo and details.

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                                              Route Planner
                                              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                              What's nearby

                                              Tourist attractions

                                              Popular areas

                                              • Australia Square - 400 m
                                              • Overseas Terminal - 400 m
                                              • Martin Place - 700 m
                                              • King Street Wharf Entertainment District - 800 m

                                              Places of interest

                                              Train stations

                                              Monuments and Landmarks

                                              Historical sites

                                              • Government House - 600 m

                                              Museums

                                              Underground stations

                                              Marina

                                              Local attractions

                                              • Australian Museum - 1.6 km
                                                6 College St, Sydney
                                              • Chinese Garden of Friendship - 1.8 km
                                                Darling Harbour, Sydney
                                              • Powerhouse Museum - 2.1 km
                                                500 Harris St Ultimo, Sydney
                                              • Hyde Park Barracks Museum - 1.8 km
                                                Macquarie Street, Sydney
                                              • Queen Victoria Building - 1.9 km
                                                455 George Street, Sydney

                                              Near the hotel

                                              • Pylon Lookout at Sydney Harbour Bridge - 30 m
                                                Cumberland Street, The Rocks, Sydney
                                              • Susannah Place - 170 m
                                                58-64 Gloucester Street, Sydney
                                              • Museum of Contemporary Art - 330 m
                                                140 George St, Sydney
                                              • Oz Jetboating Sydney Harbour - 360 m
                                                Circular Quay, Sydney
                                              • The Rocks - 300 m
                                                Sydney, New South Wales 2000Australia
                                              • Sydney Observatory - 250 m
                                                1003 Upper Fort Street, Sydney
                                              • Garrison Church - 340 m
                                                Argyle and Lower Fort Streets, Sydney

                                              Restaurants nearby

                                              • The Fine Food Store - 350 m

                                                Address: Kendall Lane, The Rocks
                                                Phone: 02 9252 1196

                                                71% likes this, based on 159 reviews
                                                Cuisine: Contemporary, Australian, Organic
                                                Price Range: CAD 8 - CAD 20

                                              • Selah - 410 m

                                                Address: 12 Loftus Street
                                                Phone: (02) 9247 0097

                                                85% likes this, based on 152 reviews
                                                Cuisine: Australian
                                                Price Range: CAD 50 - CAD 50

                                              • Pendolino - 890 m

                                                Address: Shop 100-1-2, Level 2, 412-414 George St
                                                Phone: 02 9231 6117

                                                71% likes this, based on 272 reviews
                                                Cuisine: Italian
                                                Price Range: CAD 30 - CAD 71

                                              • Cafe Sydney - 410 m

                                                Address: 5th Floor, Customs House
                                                Phone: 0292518683

                                                70% likes this, based on 897 reviews
                                                Cuisine: European, Australian

                                              • Quay Restaurant - 480 m

                                                Address: Upper Level, Overseas Passenger Terminal, Circular Quay West, The Rocks
                                                Phone: 61 2 9251 5600

                                                76% likes this, based on 568 reviews
                                                Cuisine: Contemporary, Eclectic, Australian
                                                Price Range: CAD 32 - CAD 127

                                              Hotel information
                                              • Check-in:
                                                from  3 pm
                                              • Check-out:
                                                until  11 am
                                              • Year renovated:
                                                2007
                                              • Number of floors:
                                                36
                                              • Number of rooms:
                                                565

                                              Hotel Awards

                                              AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                                              According to guest reviews, the hotel has been rated as
                                              Best Luxury Hotels in Australia

                                              Use Badge

                                              Hotels nearby
                                              City Lodge Sydney
                                              3 stars
                                              0.5 km
                                              Swissotel Sydney
                                              5 stars
                                              2 km
                                              Cities nearby

                                              Shangri-La Hotel Sydney Reviews

                                              Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Sydney

                                              Average guest rating

                                              7.8out of 10
                                              Fabulous
                                              Based on 89 reviews

                                              Rating by category:

                                              Value
                                              8.0
                                              Rooms
                                              9.5
                                              Service
                                              10.0

                                              Guest reviews

                                              • Couple
                                                10.0

                                                We really enjoyed the staff that worked there. They were all very welcoming, nice & friendly. The bed was the most comfortable bed we have ever slept in. The view of the Harbour Bridge & Opera House was exquisite!

                                                We didn't like the fact that the drawer kept opening, and the desk chair was damaged.

                                              • Couple
                                                9.2

                                                The room and service was fantastic with polite and helpful staff

                                                I think it needs to clearly state on the internet regarding accessibility to the city for people wishing to access it without using transport. The steep hill for a person with a diability is restrictive.

                                              • Older travelers
                                                9.2

                                                The hotel room was very comfortable and the fabulous king size bed was pure heaven. The bathroom was very well appointed and luxurious. The location of the hotel was perfect overlooking the harbour and had easy access to downtown Sydney, Circular Quay and all the bars and restaurants around the Rocks. Had a wonderful stay here and would definitely come back.

                                                Although there were six lifts, it seemed to take forever to get one no matter what time of day or night. Not sure they were all in working order.

                                              • Older travelers
                                                9.6

                                                The room was very big. The view was magnificent and the staff were fantastic, nothing was a problem to them. By far the best hotel I have ever stayed in worldwide.

                                              • Family with children
                                                10.0

                                                The hotel is in a very good location, close to Sydney harbour bridge and opera house, also very close to ferries. And of course, shopping.

                                              • Older travelers
                                                10.0

                                                we watched a play and needed some where to stay

                                              • Older travelers
                                                8.8

                                                Luxurious comfort, pleasant ambience and incredible views and location.

                                              • Group of friends
                                                9.2

                                                Awesome views; the harbour bridge and opera house seemed to be within touching distance of our window.

                                              • Group of friends
                                                7.8

                                                The Comfortable Bed & Pillows

                                                How Slow the Lifts were, waiting a long time for a lift.

                                              • Couple
                                                7.8

                                                The bathroom was awesome! Such a big shower and the bath was lovely (seen as we dont have one in our home). It was a very nicely set up hotel and the way the room was decorated was lovely! For the price we paid we would stay there every weekend if we could!!!

                                                When we went into the room it smelt like cigarette smoke which I really do not like. And the mini bar listing is written incorrectly people could argue if they wanted to as it says 2* coca cola can $6 this wouold make any normal person think that it is $6 for the 2 cans. Other then these we loved our stay.

                                              • Older travelers
                                                7.0

                                                The rooms were generous in size. We were glad to see that our bathroom had a bath as well as a separate shower. Staff were very helpful and courteous.

                                                The room we were allocated was next to a double apartment (507/508) and we had an adjoining door that was illfitting. The considerable noise of our neighbours especially at 4am spoilt our first night.If rooms such as ours is to be allocated separately, then the doors and soundproofing need attention or blocking off altogether.

                                              • Couple
                                                8.8

                                                Central location, staff, view from the cocktail bar!

                                                AUD$84 for breakfast for 2 people was a bit steep!

                                              • Couple
                                                7.4

                                                Altitude bar was good if a little expensive

                                              • Older travelers
                                                9.4

                                                The Blu bar is amazing. My only negative comment would be that the room we had was a bit dark. It's a shame the windows are not bigger to take in the view. I had to sit on the window box to get a veiw.

                                              • Older travelers
                                                10.0

                                                The view overlooking the harbour and opera house. Just a short downhill walk to the city centre.

                                                The short uphill walk back to the hotel. We probably needed the exercise!

                                              How to reach hotel

                                              hotel Shangri-La Hotel Sydney Sydney location
                                              Show big map »

                                              Hotel Address:

                                              176 Cumberland Street, Sydney, Australia, 2000

                                              Get directions
                                              City Center
                                              • Sydney
                                                900 m
                                              Airports
                                              Train Stations
                                              • Circular Quay Station
                                                400 m
                                              Underground stations
                                              • Wynyard Station
                                                500 m
                                              Restaurants
                                              • The Fine Food Store (cuisine: Contemporary, Australian, Organic)
                                                350 m
                                              • Cafe Sydney (cuisine: European, Australian)
                                                410 m
                                              Beaches
                                              • Shark Island
                                                390 m
                                              • iVenture Card Australia
                                                1.0 km
                                              Hotel information
                                              • Check-in:
                                                from  3 pm
                                              • Check-out:
                                                until  11 am
                                              • Year renovated:
                                                2007
                                              • Number of floors:
                                                36
                                              • Number of rooms:
                                                565

                                              Hotel Awards

                                              AustralianHOTEL AWARDSRecommendedSydneyShangri-La Hotel Sydney

                                              According to guest reviews, the hotel has been rated as
                                              Best Luxury Hotels in Australia

                                              Use Badge